Comcast cut Ian’s Speakeasy DSL line while installing a fiber optic cable for his live-in landlord. Ian couldn’t convince Comcast that cutting another company’s line was a problem:
All calls to Comcast have been met with cynicism, contempt, and out-right lies. Among the things i was told was: there was no independent line, the line belonged to Comcast, my landlord was the problem, the house was wired improperly when built (you know, back in the ’70s when DSL was all the rage, right?), and then was eventually hung up on.
Fed up with Comcast’s lies, Ian hopped in his car and drove to the nearest Comcast office. Ian writes:
