I was flying [British Airways] from Amsterdam to London Heathrow to Denver on July 28th. When I landed I waited by the luggage carousel for my bag, well as you can sure guess, it never turned up. I was told by BA, that they found my bag they apologized and assured me it would be delivered to my home the following day. Seven days later the luggage finally showed up. [More]
customer service
British Airways Leaves Luggage To Rot Outside Heathrow
By 8.30.07
