When will Verizon wonks learn that it’s in incredibly bad taste to insert a sales pitch in the middle of your apology for yet another FiOs technician causing yet annother electrical fire at a customer’s home?
The good news is that Wilen loves his FiOS service…now that it is up and working. As a friend wrote to me earlier, “If he had this sort of problem when it was installed, and still likes FiOS this much, it must be a great service!”
Never, it seems, never.