I understand that Dell is an enormous company that does not make any of it’s profit from customer service, but I hope that maybe you’d like to help your PR… at least in my mind. My name is Dave S and I purchased an Inspiron 600m directly from dell a year or two ago for $1100. The man on the phone was pushing very hard to sell me the extended warranty. I asked if he had so little confidence in the product he was attempting to sell that he insisted it would break within 30 days….
