“On November 29th, 2007, I purchased a Phillips HTS3544 HTIB (Home Theater in-a-box) online at circuit city.com for $197.47. This included the extra that I paid for expedited 3-day shipping. Done. I thought with the weekend coming up I would receive it around December 3rd-4th. And thats when the problems started rolling on it. The first problem was that the circuit city warehouse didn’t even notify FedEx until December 4th, and I didn’t receive the item until December 7th (which is 3-day on FedEx’s part). Okay, fine, I think Ill just call and have the extra charges refunded. But no way did I know this would spiral into what it has become.”
