Terry writes:
I’m writing to tell you about the miserable service I’ve received from Wachovia Bank. On several occasions I’ve logged into my checking account to sent payments for various things. It seems that more often that not I end up hearing from these businesses wanted to know where the payments are. I know full well that I’ve sent them, and even having the confirmation codes to prove it. I log in to my account and can find no record whatsoever of these payments.
