customer service

Frontier Waives $100 Ticket Change Fee Due To College Exam

Frontier Waives $100 Ticket Change Fee Due To College Exam

Matt writes: “Back in December, we had booked a family trip in May for the four of us to Costa Rica to celebrate my sisters graduation from college (and also a long-overdue family vacation). Unfortunately, after booking the tickets, the final exam schedule for my college was posted, and of course I had an exam which conflicted with the travel dates. We needed to push the reservation back exactly one week, and had concluded that it would probably require the obligatory $100 change fee per ticket. Ouch.”