Last week reader Keith told us how scammers in Bulgaria siphoned $2,000 from his account, and his story snowballed into an entire HSBC class breach. Now Keith tells us that he has all the money back. He writes:
Once I was able to get in touch with Robert Olejniczak of corporate security he was extremely helpful, concerned and empathetic. The missing money was credited back to my account on 2/25, 6 business days after it went missing. I just received a letter in the mail stating that the “investigation is complete.” I guess they figured they didn’t need to do much investigating to determine that I couldn’t be swiping my card at a diner in Manhattan and in Bulgaria withdrawing large sums from an ATM at the same time.
They even gave him $.02 in interest, how nice.