customer service

Sprint Reps No Longer Allowed To Quote Customer In Quotes In Case Of Subpoena?

Sprint Reps No Longer Allowed To Quote Customer In Quotes In Case Of Subpoena?

Interesting, completely unverified, tidbit from an anonymous Sprint employee: “We’re no longer allowed to quote the customer in our notes [on the account] because if they’re subpoenaed by a judge then they’ll be evidence proving they’re telling the truth regarding their situation.” Any Sprint insiders care to comment?