customer service

Electronic Arts Can't Process Address Change, Cancels Your Sold-Out Pre-Ordered Collector's Edition Of Warhammer

Electronic Arts Can't Process Address Change, Cancels Your Sold-Out Pre-Ordered Collector's Edition Of Warhammer

Electronic Arts immediately forwards all pre-orders to a secretive processing facility, so if you happy to change your address after ordering a game eight months in advance, well, tough. At least that’s what Electronic Arts told Micah when he asked to update his pre-order for the now sold-out limited-run collector’s edition of Warhammer: Age of Reckoning. When Micah pointed out that it might not be the best idea to sell games eight months in advance without a way to update addresses, Electronic Arts canceled his order altogether and told him to find another copy somewhere else.