While the FCC has recently enacted rule changes that make it more difficult for predatory third-party businesses to cram unwanted and unauthorized charges on consumers’ landline phone bills, it is still in the process of considering what to do about bill-cramming for wireless customers. For what it’s worth, the folks at the Federal Trade Commission have chimed in with their suggestion: Wireless providers should be required to give customers the option to block all third-party charges from their bills. [More]
cram it
FCC Approves Anti-Cramming Rules For Landlines, But Nothing Yet On Wireless
By 4.27.12
It’s been almost a year since the FCC finally got around to considering rule changes to keep landline phone service providers from padding customers’ bills with charges for third-party services that range from long-distance service to yoga classes. Today, the commission announced some new regulations — but they only goes so far in protecting consumers. [More]
