When a California man checked with the hospital about the copay for his daughter’s treatment, the hospital told him it would $500. Except what they meant to tell him was that his insurance deductible would be $500, but that he’d be stuck with a bill for nearly $4,000. [More]
Pharmacy chain CVS charged about 11,000 customers who have health insurance small copays when they picked up some recent prescriptions. What’s wrong with that? Those prescriptions were for generic contraceptive pills, which should be dispensed with no copay at all under the federal Affordable Care Act. Now those customers are due a refund. [More]
In one month, the price of your generic prescription doubles. The first person at your insurance company says “Oops, that’s a mistake,” but a second person tells you that the mistake was actually made when you were charged the original, lower price. Meanwhile, the insurance company’s website tells you that the lower price is the correct one — and none of these people actually seem to give a damn. [More]
The beginning of a new year often brings an unhappy change: rate and co-pay hikes for your health insurance. E’s insurer made a change to ER visit copays that, given that his daughter is being treated for cancer and makes more frequent emergency visits than most children, would have cost the family a lot more money. So he turned to his company’s HR department for help…and actually received it.
An anonymous reader wrote to us to ask what he should do about unexpected bills from a medical clinic. He chose the clinic precisely because he can’t afford hospital bills in the hundreds of dollars, and was led to believe that there’d be no out-of-pocket cost. It turns out there was.