It’s no secret that airlines have increased their fees and shrunk the size of their seats over the years in an attempt to maximize revenue. While those extra costs and seat sizes are generally available through the carrier’s website, a federal panel thinks that information would better serve passengers if it were readily available during the ticket purchasing process. [More]
consumer groups
Groups Say Proposed Student Loan Plan Doesn’t Provide Enough Assistance
By 8.10.15
The Dept. of Education recently proposed regulations intended to make the student loan repayment process less burdensome and drawn-out. Nearly two dozen consumer advocacy groups say that while these rules should help borrowers, more could be done to ensure that all students benefit. [More]
Auto Dealers And Fake Foreclosure Relief Offers Top Consumer Complaints For Last Year
By 7.28.10
The 2009 Consumer Complaint Survey Report is out, and it says that among the 18 states that participated in the survey, complaints about auto dealers topped the list for the second year in a row. However, the fastest-growing category of complaints were about fake foreclosure relief offers. [More]
Consumers Union Asks Nancy Nord, CPSC To Do A Better Job Explaining These New Toy Testing Rules
By 1.8.09
In this letter (PDF) sent to CPSC chair Nancy Nord, and released to the public, Consumers Union and a bunch of other consumer interest groups ask the CPSC to please do its part to clear up all the confusion over the coming Toy Testing Apocalypse. Don’t want to read the whole thing? Here’s a much shorter summary:
