Chris Blakeley

Credit Repair Service Accused Of Misleading Customers, Charging Illegal Fees

It can take years, decades even, to repair one’s credit. Unfortunately, there is no quick fix, despite promises of relief from companies offering their services for a price. Today, the Consumer Financial Protection Bureau sued one such company, Prime Marketing Holdings, for allegedly misleading consumers and charging illegal fees.  [More]

Stephan De Witte

Feds Sue Five Arizona Title Lenders For Failing To Provide Annual Percentage Rates On Ads

When taking out a loan or similar cash infusion that has to be repaid over time, it’s important — and required — that lenders provide borrowers with the annual interest rate they’ll be paying before the debt obligation is resolved. Today, federal regulators announced it sued five auto title loans companies for failing to provide that information to consumers in advertisements.  [More]

For-Profit College Operator Bridgepoint Agrees To Forgive $23.5M In Student Loans

For-Profit College Operator Bridgepoint Agrees To Forgive $23.5M In Student Loans

Two months after Bridgepoint Education, the operator of for-profit colleges Ashford University and the University of the Rockies, revealed it was being investigated by the Department of Justice over its federal student aid funding, another federal agency has ordered the company to forgive $23 million in student loans and pay an $8 million penalty over allegedly illegal student lending practices.  [More]

Mike Mozart

Wells Fargo Must Pay $4M Over Allegedly Illegal Student Loan Servicing

For the last 10 months, it’s been one of the banking industry’s worst-kept secrets that Wells Fargo’s student loan servicing business was being investigated by federal regulators. Today, the Consumer Financial Protection Bureau confirmed these rumors and ordered Wells to pay more than $4 million in refunds and penalties over allegedly illegal loan servicing practices that increased costs and unfairly penalized certain borrowers. [More]

Great Beyond

Guidelines Intend To Protect Homeowners As Foreclosure Relief Programs Expire

Nearly a decade after the housing bubble burst and the government created programs to provide relief for homeowners facing foreclosure, the Consumer Financial Protection Bureau is working to ensure that consumers continue to receive needed assistance tailored to changing home retention needs. Today, the Bureau has released new a new outline to guide the creation of new solutions for foreclosure relief. [More]

(tomQ)

New Guidelines Aim To Improve Customer Service, Enhance Protections On Federal Student Loans

The fact that two-thirds of college-bound students who take out loans to finance their higher education have little to no idea what they’re agreeing to, doesn’t mean these borrowers shouldn’t receive adequate protection from unscrupulous loan servicing companies. New guidelines from a pair of federal agencies are aimed at ensuring student loan borrowers get the service and protection they deserve. [More]

Freaktography

4 Things We Learned About Why Mortgage Servicers Continue To Stink

More than two years ago, the Consumer Financial Protection Bureau enacted rules about the ways mortgage servicers could operate and interact with borrowers, but a new report finds that many of these servicing companies continue to go about (bad) business as usual, using failed technology that has already harmed American homeowners.
[More]

frankieleon

Consumers, Payday Lending Employees Face Off On Proposed Short-Term Lending Rules

Consumer advocates, regulators, and representatives of the small-dollar lending industry descended upon Kansas City on Thursday to discuss the Consumer Financial Protection Bureau’s long-awaited proposed rules intended to rein in predatory lending.  [More]

Adam Fagen

After nearly four years of studying the issue of high-cost, short-term financial products like payday loans, and auto-title loans, the Consumer Financial Protection Bureau has finally released its proposed rules intended to prevent borrowers from falling into the costly revolving debt trap that can leave people worse off than if they hadn’t borrowed money in the first place.  [More]

Stephan De Witte

1-in-5 Auto Title Loans Lead To Vehicle Seizure

When seeking an infusion of cash to make ends meet, consumers may turn to payday loans, cash advance loans, or auto title loans. While each of these short-term, high-interest loans pose a financial risk to borrowers, only one has the ability to take away what is often a person’s largest asset: their vehicle. And, according to a new report, one-in-five consumers who take out a single-payment auto title loan have their car seized by lenders. [More]

photo: RushCard

RushCard To Pay $19M To Customers After Weeks-Long Glitch Last year

Last October, thousands of unbanked consumers who rely on prepaid RushCards were unable to access their funds because of a technical glitch. After toying with the idea of creating a compensation fund for those customers, RushCard announced Thursday that it will pay at least $19 million to card users affected by the weeks-long outage.  [More]

Payday Loan, Check Cashing Operation Trained Employees To “Never Tell Customer The Fee”

Payday Loan, Check Cashing Operation Trained Employees To “Never Tell Customer The Fee”

All American Check Cashing collects approximately $1 million in check-cashing fees each year. But according to federal regulators, the company, which also provides payday loans, obtains those fees through deceptive means, including refusing to tell customers what they will be charged and lying to prevent consumers from backing out of transactions.  [More]

Steven Depolo

Debt Collection Lawsuit Mill Hit With $2.5M Penalty

A New Jersey-based law firm that handed out hundreds of thousands of debt-collection lawsuits based on false or nonexistent information must — along with an associated debt buyer — pay $2.5 million in penalties to settle federal accusations that they were operating a lawsuit mill in violation of the law.  [More]

C x 2

Online Payday Lenders Could Be Worse Than Traditional Payday Lenders

The typical outsider’s view of payday lending involves seedy looking storefront shops in strip malls near pawn shops and bail bonds, so the idea of going to a short-term lender with a cleanly designed, professional website might seem more appealing (not to mention convenient). However, a new report finds that online payday loans may wreak more financial havoc than their bricks-and-mortar counterparts. [More]

(Rich)

Feds Shut Down Student Loan Debt Relief Operation That Collected $3.6M In Illegal Fees

Federal law bars debt relief services from receiving upfront fees before they’ve even renegotiated a single debt for a customer. But one student loan debt relief operation allegedly took in nearly $3.6 million in illegal fees, only to enroll borrowers in programs that are already available for free.
[More]

(bclinesmith)

Banks Are The Key To Stopping Scammers That Target One In Five Older Americans

If we’ve said it once, we’ve said it a million time: those who attempt – and often succeed – at scamming senior citizens of their savings are the worst of the worst when it comes to already unsavory, immoral fraudsters. Despite regulators’ attempts to take these operations out of commission, one in five older Americans report being the victims of financial exploitations either by ne’er-do-wells or family members. [More]