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Ron Dauphin

Best Buy Pilot Program Sends Non-Geek Squad Techs To Your House

Tell us if this sounds familiar: Best Buy has a program that will send tech-savvy staffers to your house to troubleshoot issues with your electronics (while also trying to upsell you on new products).  It’s a service model the retailer has been pushing for more than a decade through its Geek Squad and Magnolia brands, but it’s getting yet another makeover in a new pilot program.
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