UPDATE: Dell Demands Takedown Of Our “22 Confessions Of A Former Dell Sales Manager”
confessions
"Security Mostly Follows Black People" Disgruntled Target Worker Alleges
By 6.13.07
UPDATE: A current Target employee rebuts these statements, inside…
27 Confessions Of A Former Circuit City Worker
By 6.11.07
I had worked at Circuit City for quite some time, until recently when I could no longer stand the shady operations of its business. While working at Circuit City I worked in the Media and Technology department. I believe there are a few things that people should know about Circuit City…
13 Confession Of A Former DS-MAX Manager
By 6.5.07
This is almost everything you need know about DS-MAX (now known as Innovage), the super-shady multi-level-marketing group whose business practices seems to have inspired the Midtown Promotions office we’re looking into. It’s culled from an excellent post over at DS-MAX: The Aftermath:
FedEx House Arrest!
By 6.5.07
A heated discussion about FedEx is going on over at one of the Washington Post’s blogs, with people purporting to be FedEx employees leaving tips for consumers who are “stuck in FedEx house arrest.” Are they real? Who knows, but they do sound pretty accurate.
Ritz Camera Or Scamera? An Interview With A Former Employee
By 6.1.07
Before you shop at Ritz Camera, you’ll want to read inside about what a disgruntled ex employee terms:
Walmart Sells Refurb TVs As New?
By 5.29.07
Walmart takes TVs people return and sells them as new, according to this unverified report we received.
Confessions Of A Former Payday Loan Center Manager
By 5.24.07
Here’s a video confession from the former manager of a Virginia payday loan center.
How To: Avoid Pesky Phone Survey People
By 5.23.07
F.M.I. (Former Meal Interrupter) used to work at one of “the largest phone survey companies in the country,” and would like to share with our readers the best technique for assuring that the survey people will stop calling you. Asking them to stop calling doesn’t cut it. Saying “no” just gets you listed as a “soft refusal” and will result in more call backs.
10 Confessions Of A Progressive Insurance Rep
By 5.22.07
A former Progressive car insurance customer service rep has stepped forward into the light to give us the low-down on how his ex-employer works: [More]
8 Interviews With A Sprint Mole
By 5.22.07
Back in February, we posted a series of conversations we had with a very knowledgeable Sprint insider (he still has his job, by the way). Here’s a limited collector’s edition box set of our eight chats.
Victoria's Secret, Limited, Express Threaten To Fire Employees Who Don't Get Enough New Credit Card Accounts
By 5.16.07
Yikes! We hate being bullied by clerks to open store credit accounts! Hate it! Read Jesica’s entire email inside.
8 Confessions Of A Ritz Camera Sales Employee
By 5.16.07
Apparently there are still some people who buy electronic and camera items in real-world-stores and sometimes they go to Ritz Camera.
Best Buy Employee Confesses To Scams Similar To Ones Outlined In Racketeering Lawsuit
By 5.9.07
We thought the scam mentioned in the racketeering lawsuit sounded familiar—it was. A Best Buy employee emailed us on April 4, 2007 to confess to the type of behavior mentioned in the lawsuit.
Seven Self Storage Suggestions
By 5.5.07
Need a little extra space? Before boxing your miscellany, consider these seven suggestions from a former self storage facility manager.
Secret Geek Squad Training Video
By 5.2.07
A former Geek Squad employee, racked with guilt over how he steals porn from customer’s computers all the time, gave us this video on his death bed. “Take this,” he gasped with one outstretched arm, “tell them the truth…” Then the guilt virus reached his heart and he was dead.
The 10 Page Geek Squad Confession – "Stealing Customers' Nudie Pics Was An Easter Egg Hunt"
By 5.2.07
This is the ultimate Geek Squad insider confession. It’s 10 pages long.
Charter Lies To Their Customers
By 4.29.07
Chris Gates, a former call center representative for Charter Communications, told the St. Louis Post-Dispatch that Charter abuses their employees and lies to their customers. According to her, the number one question asked of CSRs is: ‘Where the !@#% is the tech?!’
So what do call center reps tell callers?
