Tucson, Arizona is hosting a community shred-a-thon in October, where private citizens can show up with boxes of sensitive data and have it shredded for free. Back in July, the Wall Street Journal looked at the growing trend of community shredding events as an example of how regular people are taking action to prevent identity theft.
communities
Customer Service Not Working? Try GetSatisfaction
By 11.14.08
Here’s hoping for everyone’s sake that some Warbucks type buys up Consumerist, lavishes me with gifts, and allows this great blog to continue. But even so, it never hurts to know about other online services out there. GetSatisfaction.com is a kind of crowdsourced customer service forum where anyone can post about any product or company, and where companies are encouraged to join in. Since the content is grouped around those products and companies, it’s easy to drill down to relevant topics, or to find people who can help answer that customer service question you can’t seem to get resolved. Here’s a sample page on Comcast. That’s right, my first entry as a substitute Consumerist editor today and I’ve already mentioned Comcast.
