Complaining to a company on Twitter can often be a pointless endeavor, like trying to have a phone conversation in the front row of a Motörhead concert, but something inside us hopes that our gripe will be heard, which is why pranksters have repeatedly been able to trick Comcast customers into believing the company is proactively calling them in response to their Tweets. The latest story involves a customer who was actually convinced to delete his anti-Comcast comments by someone pretending to be from the company. [More]
