Aaron went shopping on AutoTrader and saw a BMW he liked sold by International Motor Productions. The lady over the phone, Brigette Brown, told him everything about the car was perfect. He put down a $500 deposit and flew down from Chicago to check it out with his friend Nathan. There he discovered the body panels didn’t line up and the tires were mismatched and worn. When he took it for a test drive, it pulled under acceleration and made horrible noises. He took it to a reputable dealer who inspected the car and assessed it had been in an accident and had frame damage. When he took it back to International Motor Productions and asked for his deposit back…
cars
International Motor Productions Screws Reader Over $500 Deposit On Misrepresented, Wrecked, BMW
By 11.13.08
Enterprise EECB Saves Man From Unjustly Paying $560 For Bumper Scratch
By 11.7.08
Enterprise Car Rental charged Mike $560 for a scratch on the bumper he felt was unfair, but after he followed The Consumerist’s instructions on sending an Executive Email Carpet Bomb (EECB), all that changed. “Long story short,” he writes, “Within ONE DAY, that email was forward with highlights , such as URGENT -PLEASE RESOLVE, and ultimately reached the northeast manager, who called me and apologized profusely for their poor handling of the situation, and WAIVED ALL charges ($560 for repairs). done..all wiped… GONE!!! THANK you for publishing that thread.. it absolutely positively works!!!”
FedEx Rep Steps Up, Makes Buying Car 1000% Easier
By 11.6.08
Jeff has a big sweaty hug to give FedEx after their customer service rep Leslie personaly intervened and saved his car-buying transaction from getting 1000% harder. Read his happy tale, and another addition to the “ABOVE AND BEYOND” files, inside…
"I Fell For The Locksmith Scam"
By 10.30.08
There are lots of honest locksmiths out there — but there are dishonest ones too — and they’re notorious for bullying helpless consumers out of a lot of money. Here’s the scenario: You’re locked out of your car, so you call a locksmith. You’re quoted a price that seems reasonable, but when the “locksmith” shows up, he bullies you into paying more money — a lot more.
Consumer Reports: 10 Car Shopping Mistakes And How To Avoid Them
By 10.28.08
Consumer Reports has compiled a list of common car shopping mistakes from their Smart Buyer’s Guide to Buying or Leasing a Car, which, of course, you can find in bookstores.
10 Things That Are Going Right For Consumers
By 10.17.08
Kiplinger’s is more optimistic than we are, so they had the cheerful idea to put together a list of 10 things that are going right for consumers — despite the financial apocalypse. Hooray!
Why Was Gas So Expensive?
By 10.13.08
Did you know that gas price gouging almost never occurs as prices rise? Rather, it’s most often when dealers keep prices artificially high even as their costs fall. As gas costs were near $5 a gallon until falling and oil companies earn around $100 billion each year, it’s a good time to question what really goes into the price of gas. The numbers on the gas station sign hide a complex set of transactions. Before gas can power your car, it must be discovered as crude oil, traverse three markets, and be refined from crude into gas. Inside, we’ll explain the three markets, walk you through the role of refineries, and show how oil companies use creative tactics to manipulate gas prices…
Car Title Loans Are Liable To Leave You Taking The Bus
By 10.8.08
You surely already know better, because you’re a loyal Consumerist reader, but stay far, far away from the form of legalized usury known as car title loans! CNN has published an overview of the industry, noting that APRs frequently exceed 200%, and that added fees and loan “rollover” options help keep borrowers in a cycle of debt.
Write Carmax Car Review, Get Chance To Win $250 Gas Card
By 10.7.08
You can enter to win a chance for a $250 gas card by submitting a review of your car to CarMax, an online used-car retailer. 8 winners will be chosen over 8 weeks, and of those people submitting a review with a picture, an additional $300 gas card winner will be chosen. Even if it’s a long shot, who couldn’t use even just a possible free gas card? Plus, writing words is fun. [CarMax]
Toyota: Bad Economy, Bad Car Sales, Cheap Financing
By 10.3.08
Toyota, long resistant to the sort of interest-free financing deals that their domestic counterparts survive on, is offering 0% interest financing on 11 of their vehicles, including Corolla and Camry, the Tundra full-size pickup truck, Matrix; RAV4, Highlander, FJ Cruiser, 4Runner and Sequoia SUVs; Sienna minivan; and Tacoma pickup truck.
Hundreds Of Car Dealerships Are Apparently Doomed
By 10.2.08
After the failure of the nation’s largest Chevy dealerships brought the plight of the car dealer to everyone’s attention, the bleeding hasn’t stopped. The California New Car Dealers Association says dozens of dealerships in CA have also closed.
Is Volkswagen Violating The Fair Debt Collection Practices Act?
By 9.27.08
Tim’s neighbor received a call from VW Credit asking her to walk across the street and leave a note on her neighbors’ front door and VW Bug asking them to call back their creditor. Calls like these are known as block parties, and they are a direct violation of the Fair Debt Collection Practices Act.
Ford's $5698.37 Pinging Noise
By 9.22.08
Below I detail a problem I encountered with my 2005 F-150 pickup and what I thought were covered damages and repairs under the initial warranty or the ExtraCARE extended coverage.
85% Of Gas Stations In Nashville, TN Are Without Gas Right Now
By 9.20.08
East Tennessee and Middle Tennessee both primarily receive fuel supplies through spurs of the Colonial pipeline, which carries refined gasoline from the Texas Gulf Coast to the Northeast. [Hurricane] Ike damaged and knocked out power to many of those refineries, cutting the amount of gasoline fed into the pipeline.
How Hard Is It To Get A Car Loan These Days?
By 9.17.08
Having trouble getting a car loan? You’re not alone. “Gas at $4 a gallon changed the type of vehicles people buy. The credit crunch, however, has changed their ability to buy,” says a car dealer. Higher interest rates, higher down payments, fewer loans, and high aversion to dings on your credit report, this Kicking Tires post has more from the front lines about banks’ new level of pickiness when it comes to putting you in your next jalopy.
By 9.15.08
../../../..//2008/09/15/gas-prices-spiked-in-ikes/
Gas prices spiked in Ike’s wake this weekend, in some places to over $5. [AP]
Your New Tires Could Be Six-Year-Old Death Traps
By 9.14.08
Those “new” tires of yours could be six-years old and ready to disintegrate on the highway. Tire rubber dries out after six years, but unlike in Europe and Asia, American companies are allowed to sell expired tires long after they turn into death donuts. A 20/20 investigation found that the “new” tires on sale at Sears and Walmart can be up to 12-years-old. Inside, how to tell when your tires were born…
