Look, Comcast, when you take back someone’s equipment and give them a receipt confirming that their account has no balance, it’s not unreasonable for them to think that their account is canceled. Don’t keep billing them for service and equipment rentals, and don’t tell them that you “can keep [the account] active and [bill] indefinitely until [you] decide to disconnect it.” Because if you do, they’re going to call their state Attorney General’s office. At least that’s how Paul convinced Comcast to finally cancel his account.
cancel
Cox Gives a Discount, Then Extends your Subscription
By 2.13.09
Mr. Nguyen knows that you can get a cheaper cable bill just by asking, and he did just that. What he did not ask for was to be signed up for a contract plan because of this discount, and he especially would have preferred to be told this before he received a big nasty warning. His letter, inside.
Canceling Your MySpace Account Is F$%!@&*# Impossible
By 1.15.08
Reader Julian can’t figure out how to cancel his MySpace account.
Upgrade Your Tivo For Cheap By Trying To Cancel
By 3.20.07
Tivo is now offering a trade-up program for older Series 1 Tivos. If you tell them your Series 1 machine is acting up, they will offer a highly discounted model (I got a series 2 Dual Tuner for $35 shipped) with your original service agreement.
Using Your Sprint Phone Is Enough To Cancel Your Cancellation
By 10.16.06
Uh oh. Another obstacle to hurtle over in trying to cancel your Sprint Account for hiking text message rates before their October 31st deadline. Reader Drew wrote us in, informing us that his cancellation was shot down:
HOWTO: Cancel Anything
By 6.15.06
Courtesy of an anonymous reader and telcom worker, BoingBoing has some advice for cancelling any kind of service over the phone, which we’ve distilled here:
