Maybe it wasn’t such a great idea for De to purchase a diamond ring over eBay. But the site does have protections for buyers, and is notorious for siding with buyers in the case of a dispute. Just not in his case. Even though he got to deal with one of the rarest of beasts: an actual eBay employee over the phone, asking questions about the item using one eBay account and then using another to make the purchase was too much for eBay to understand. [More]
