Ever since the public backlash against United Airlines for forcibly removing a ticketed passenger from a flight last April, the company has been revamping its policies in an effort to make it up to customers. Next up: Letting passengers on overbooked flights bid on how much they can receive for giving up their seats. [More]
bumped passengers
United Accused Of Stranding Woman In Wheelchair After Bumping Her From Flight
By 9.14.17
United Airlines is apologizing to yet another passenger, after a man said airline employees left his 77-year-old mother to her own devices after bumping her from her flight home to London. [More]
United CEO: Social Media Means People Will Pay Attention When Passengers Are Dragged Off Planes
By 7.19.17
Months after United Airlines found itself in the middle of a social media crap storm over a video of a ticketed passenger being dragged off a flight so an employee could take his seat, the airline’s CEO admits that the company has to learn to adjust to rapid spread of news online. [More]
