The man who wrote the long, funny complaint letter to Richard Branson about the level of suck on his recent Virgin Atlantic flight has been asked to “come to the airline’s catering house next month, to help select the food on future Virgin flights.” Yeah, we know that it’s a publicity stunt, but an entertaining one. We hope the customer agrees, and hates the new food just as much. In fact, we wish he’d replace Toby Young on Top Chef; the dead hamster line would be a pretty good put-down on that show.
branson
Is This The World's Best Airline Complaint Letter?
By 1.27.09
A disgruntled Virgin Air passenger sent an exhaustive complaint letter to Sir Richard Branson, supported by a series of incriminating photographs. We think it’s safe to say that he did not enjoy the in-flight food—which is surprising, because everybody likes a bit of mustard Richard.
Virgin Money USA Helps Americans Lend To Family & Friends
By 10.15.07
VirginMoneyUSA, which launches today, is a lending service designed to manage personal loans between friends and family, by taking care of documentation, repayment schedules, and reminders. At first glance, the service sounds like an intrusive middle-man; however, anyone who’s ever been on either side of a personal loan knows how delicate the situation can be, so we can understand the appeal of putting some distance between the personal relationship and the fiscal one.
