Reader Dustin lives on a military base and Microsoft keeps telling him that they can’t fulfill his warranty because UPS doesn’t ship XBOXs back and forth from military bases. According to UPS, this isn’t true. Dustin tried escalating his complaint and got some apologies, but months went by and still no box arrived for his broken XBOX 360.
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It's Been 3 Months And 12 Days Since My XBOX Broke And Microsoft Still Won't Send Me A Box
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4.8.08