Whether they like it or not, travelers have become used to the fact that many airlines now reward frequent-flier miles based on how much your ticket costs: the more you spend, the more miles you get. But Spirit is flipping that idea on its head, and will instead offer bonus miles to customers who buy the cheapest fares — for a limited time. [More]
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Polite Complaint Letter To Delta Earns Passenger 5,000 Extra Miles
A glitch in Delta’s website bumped Jesse’s return date up by a month, which sort of interfered with his travel plans when he showed up at the airport to check in. Here’s the complaint letter he sent to Delta, and their response.