Uber has been called out in the past by blind customers and advocacy groups for the blind for drivers who refused to transport service animals, settling a lawsuit over that issue in May with the company promising to take steps to prevent such discrimination. But it seems some drivers still don’t understand that they’re required to accept service animals, with police in Orlando arresting an Uber driver who allegedly drove away from blind passengers with guide dogs. [More]
blind customers
Police: Uber Driver Arrested For Refusing To Transport Group Of Blind People With Service Dogs
By 7.7.16
Sprint Sells Blind Man Wrong Phone, Charges Restocking Fee, Shrugs
By 1.21.13
Orlando is blind, and had a very specific set of requirements while shopping for a new phone. The staff of the local Sprint store apparently weren’t very savvy about accessibility features on the phones they sell, though, so they sold him the wrong one. Who paid the quite literal price for this error, in the form of a restocking fee? Orlando, of course. [More]
