Our ice-crushing colleagues down the hall at Consumer Reports have good news about the recalled Calphalon XL 9-speed blender. Once it’s repaired, the blade no longer blends itself and the appliance is now considered safe for consumers to use. [More]
blenders
Why Do So Many Calphalon, Vitamix, And Frigidaire Blenders Have Defective Blades?
Consumerist readers regale us with tales of Calphalon’s above-and-beyond customer service for their pots and pans, but the company is relatively new to the field of small appliances. How are they doing with that? The company has joined Vitamix and Frigidaire in having its blenders recalled because the blades sort of, um, blend themselves. [More]
Ninja Offers Swift, Quiet Replacement Of Defective Blender
Nathan expected stubbornness or indifference from Ninja complained about the mildew trapped inside the handle of his blender pitcher. Ninjas aren’t the fanciest blenders out there, but aren’t the cheapest, either. He e-mailed them first, then called customer service as they requested. That’s when they surprised him by actually replacing the defective pitcher. [More]