WNBC is reporting a major Blackberry outage that affects 100% of the Blackberries in the US.
blackberry
174 Minutes On Hold With Blackberry, With Urination
By 10.5.06
This chick is on hold for two hours and seventeen minutes waiting for a Crackberry rep to pick up.
Cingular CSR Admits Service Sucks, Keeps Customer
By 6.8.06
It’s strangely refreshing to get a casual and honest CSR on the other end of the phone. Instead of binder-read lip service that always translates to “We appreciate your concerns, so go fuck yourself” the opposite approach is placating. A lot of time, people who call customer service lines just want an admission that there’s a problem, for someone to listen to them: outside of that, they tend to be pretty patient about resolution as long as they don’t feel like they are being given the cold shoulder or patronized.
T-Mobile Juggles Lies For Sales
By 5.10.06
Mat has a sad story. He’s a gentleman variety show performer (pictured) who travels throughout Europe during the summer and wanted a good way to stay in contact with his wife.
Morning Deals Round Up
By 1.11.06
• We continue to be baffled by Amazon’s ridiculously low prices on cookware recently, like this Cuisinart Chef’s Classic Stainless 6-Quart Sauce Pot with Lid for just $14. They must have over-purchased for the holidays. [via Slickdeals] Update: Reader Kim L. confirmed that the price is showing as $40 for her. It still shows $14 for us (although they are out of stock). A mystery!
