Comcast’s Internet Essentials program, which offers affordable broadband access to some low-income households, has long been considered window dressing for regulators and lawmakers whenever the company has to show that it does something not-horrible for the community. Today, Comcast announced a pair of significant improvements to Essentials, while launching a pilot program that could result in expanded eligibility. [More]
better than nothing
Sprint Customers In Texas & Georgia May Now Have Access To 4G LTE Service
By 7.16.12
With Verizon already touting its 4G LTE roll-out and AT&T claiming that LTE is currently available in 47 markets around the country, third-place wireless competitor Sprint needs to do everything it can to compete. Over the weekend, the company finally flipped the switch on its LTE network, but unless you live in some parts of Texas, Georgia and Missouri, you’ll probably still be waiting. [More]
Sprint Gives Me An Early Upgrade, In Spite Of Employees' Worst Efforts
By 4.3.12
Most “happy ending” stories we post involve customer service reps who do a little more than what the script provides. But this story is slightly different, in that the customer still managed to get good customer service, even while dealing with people who didn’t seem to know what was going on. [More]
Bank Of America Reaches $2.8 Billion Settlement With Fannie Mae & Freddie Mac Over Bad Mortgages
By 1.3.11
The folks at Bank of America continue to feel the sting of all the bad mortgages they acquired when they adopted Countrywide in 2008. The bank has agreed to pay a total of over $2.8 billion to Fannie Mae and Freddie Mac to settle claims over questionable loans sold to the two government-sponsored enterprises. [More]
