best buy

kenfagerdotcom

“Baby Arm Johnson” And Two Others Plead Guilty To Parts In $12M Retail Theft Ring

If you’re going to be involved in a massive, nationwide retail theft scheme, you might as well have a good nickname — like “Baby Arm Johnson” or the “Field Marshall” — for when you get caught.  [More]

JeepersMedia

Best Buy Pulls Controversial Kaspersky Security Products

In the modern era, it’s always worthwhile to consider how to protect your systems from unwanted, malicious actors. Kaspersky Labs’ software has been a popular option for doing just that for close to two decades now — but after increasing scrutiny of their founder’s potential ties to the Kremlin, one major retailer has decided to stop selling their security suite. [More]

frankieleon

Best Buy Expanding Same-Day Delivery To More Cities, Cutting Price

If you need a gadget or cord on short notice and don’t have time to go to the store, same-day delivery from Amazon is probably the first option that you think of. Best Buy wants to change that, and is slashing the price for its own same-day delivery service while expanding the list of cities where it’s available. [More]

Best Buy Claims $43 Cases Of Water Were Mistake, Not Post-Hurricane Price-Gouging

Best Buy Claims $43 Cases Of Water Were Mistake, Not Post-Hurricane Price-Gouging

Most of us can walk into any big box or warehouse store and buy a case of bottled water for less than $10. But one Best Buy store in hurricane-devastated Texas was caught charging between $30 to $43 just for cases of water, leading to claims of price-gouging. Amid the blowback for its egregiously overpriced water, Best Buy is apologizing and claims it was all a mistake. [More]

JeepersMedia

Best Buy Is Finally Selling More Stuff, But CEO Says Don’t Get Used To It

For the better part of 2017, Best Buy has attempted to dig itself out of a long running sales slump by appealing to customers through revamped, high-tech store displays, and pilot programs, such as try-before-you-buy. These strategies just might be working as the electronics retailer reported higher than expected sales for the second quarter of the year. But will that last?  [More]

Samsung

No, You Don’t Need To Buy A $20K 88-Inch TV

Here’s the thing: If you have $20,000 to spare, you could buy Samsung’s new 88-inch, 4K Ultra HD TV. But you really don’t have to. [More]

Great Beyond

Best Buy, Amazon Fighting To Get Into Your Home To Install Smart Devices

For years, Best Buy’s Geek Squad has offered to enter customers’ homes to install, troubleshoot, or teach people about their new electronic devices. With the rising popularity of the connected home, such a service seems all the more useful. Not one to be left on the sidelines, Amazon is getting into the installation and education business when it comes to their own connected home devices, setting up a house-call showdown of sorts between the e-commerce giant and the brick-and-mortar electronics retailer. [More]

Best Buy

Best Buy Is Now A Showroom For Amazon, Google Home Products

How quickly tides turn. Not that long ago, Best Buy looked upon Amazon and Google with disdain, angry that “showrooming” customers were coming into Best Buy stores just to look at products that they would then — sometimes while in the store — purchase online for less. Now Amazon and Google have turned to Best Buy to showroom their growing array of devices.
[More]

JeepersMedia

Best Buy To Offer Try-Before-You-Buy Program For Some Products

Customers who purchase expensive electronics only to return them days later has long been a bane of Best Buy and other retailers. But now the store is embracing this try-before-you-buy approach for certain products. [More]

Michael Gil

Apple Putting Screen-Replacing Robots In Some Best Buy Stores

Smartphones are great, sure. But the problem with your modern smartphone is that the outside is made of glass — and humans are, well, kind of klutzes, by and large. So cracked screens happen. A lot. Now, Apple is making it easier for iPhone owners to get their screens properly repaired — but it’s also a tactic to help the company avoid laws requiring them to let you fix your own phone. [More]

Rob Lawton

Digital Rights Advocates Sue Justice Dept. To Learn More About FBI Paying Off Best Buy Informants

A child pornography case in California has grown into a strange thing over the years, as lawyers for the defendant argued — and later proved — that the FBI had been paying Best Buy employees after they found illegal content on customers’ devices. Now the EFF is suing the Justice Department to find out just how the feds found, recruited, and trained these informants, and just how widespread the practice is. [More]

Scammers Buy Stuff With Your Card, Then Trick You Into ‘Returning’ Items To Them

Scammers Buy Stuff With Your Card, Then Trick You Into ‘Returning’ Items To Them

Because there is apparently no limit to the amount of effort someone will put in to being dishonest, scammers are constantly evolving their tricks. For example, it’s no longer enough for someone to just steal your credit card number to go on a shopping spree. Now they have to involve you, by tricking you into actually shipping the fraudulent purchase on to them. [More]

Daniel Oines

Demise Of hhgregg Means You’ll Buy Your Next Fridge From Best Buy

The bankruptcy and liquidation of hhgregg is terrible for the retailer’s employees and retail landlords, but someone may benefit from the retailer’s downfall. Best Buy has a national presence and a large overlap with what hhgregg sells, and is in a position to pick up some of the retailer’s former customers the next time that they need a fridge or a computer. [More]

Great Beyond

12 Indicted In Massive Organized Retail Theft Ring That Spanned 28 States, 20 Years

When someone mentions the takedown of an organized crime ring, the first thing to come to mind is probably something along the lines of The Sopranos. But in New York today, the Attorney General’s office announced the indictment of 12 organized crime members accused of stealing over $12 million in high-end electronics and ink cartridges from national retailers in 28 states. [More]

JeepersMedia

Best Buy Swaps Intel Mini Stores For Alienware Displays

Best Buy offers customers a range of “experiences” through an array of mini-stores, including those from AT&T, Verizon, Oculus, Samsung, and Intel. Now, the company is revamping one of those concepts, swapping out dozens of Intel store-within-a-store showcases to feature products from Alienware instead. [More]

frankieleon

Best Buy Sales Fall Slightly, But It’s The Electronics Industry’s Fault

After years of what seemed like certain retail doom at the hands of Amazon, Best Buy has recently managed to mount an impressive recovery, thanks to things like adding mini-stores for brands, embracing its role as an electronics showroom, and price-matching competitors. However, the chain’s latest sales results show that some things are far beyond the company’s control. Like self-immolating smartphones. [More]

Oculus Closing 200 Best Buy Demo Stations Over Slower Traffic

Oculus Closing 200 Best Buy Demo Stations Over Slower Traffic

Facebook’s Oculus had been hoping to win wary customers over to the idea of virtual reality by setting up hundreds of pop-up demo stations inside Best Buy stores around the country. Turns out, folks may not be all that interested, so Oculus is shutting down about 40% of these in-store test drive locations.  [More]

Mike Mozart

Auto Industry: Possible Border Tax Would Raise Prices, Even On American-Made Cars

Facing a possible new tax on imported goods, some of the biggest names in auto manufacturing and retail are calling on lawmakers to rethink the tax, claiming it will hurt their businesses and lead to higher prices. [More]