Here at the Consumerist we tell you not to spend your hard-earned money on things like “Extended Warranties” or “Replacement Plans.” Why? Because you can get a credit card with extended warranty protection and double your warranty for free. Still, many people buy into the replacement/warranty plans and then are disappointed when using them is a hassle. Like Reader Matt, for example. Matt found out the hard way that Best Buy will go out of their way to sell you the plan, but are uninterested in helping you take advantage of it.