Reader Kevin forwarded us this story from Dave, a I.T. consultant friend of his who helps people with their computer problems in exchange for hardware donations to the school he works at. Dave’s “propane guy” said he recently took a desktop computer to Geek Squad after it failed, and “great Geek Squad guys were AWESOME and had been able to retrieve all of his family pictures for him,” before selling him a new laptop. Dave offered to take a look at the desktop and try to retrieve the rest of the important files– the “7 years of QuickBooks 2005 data” that Best Buy wasn’t able to save, but when Dave opened up the computer he says he was surprised to see that someone had cut some important cables.
