best buy

Best Buy Caught Using Sneaky Sneaky Tricks To Sell HDTV Calibration Service

Best Buy Caught Using Sneaky Sneaky Tricks To Sell HDTV Calibration Service

I’ve read some bad Best Buy stories in my time here at The Consumerist, but this one really takes the asshole cake. To sell its special HDTV calibration service, this Best Buy in NC set up two identical model HDTVs, both showing ESPN. As seen in the picture tipster Robert took, the “calibrated” one is noticeably better. That’s because it’s showing ESPN HD and the one on the left is showing just regular ESPN. You can also see how a set of box have been placed in front of the non-calibrated tv on the left so you can’t see that’s it not ESPN HD. That, my friends, is quintessential deceptive marketing. Robert’s story of what he saw, and the rivers of bullshit and non-answer that came out of the Best Buy employees’ mouths when he confronted them about it, inside…