baggage

Delta Airlines Cargo Door Falls Open, Raining Luggage Down On Chicagoland

Delta Airlines Cargo Door Falls Open, Raining Luggage Down On Chicagoland

Delta Flight No. 4718 took off about 9:40 a.m. and was forced to circle back to Midway shortly after takeoff when a pressure problem in the cabin was detected and instruments showed a cargo door had opened during flight, FAA spokeswoman Elizabeth Isham Cory said.

United CEO Weighs Fees For Speedy Luggage Delivery

United CEO Weighs Fees For Speedy Luggage Delivery

United Airlines CEO Glenn Tilton is determined to wring added lucre from his now-profitable airline. Tilton is considering 250 unpopular ideas, such as charging economy-class passengers a fee to avoid receiving their luggage last, and spinning off United’s already wounded frequent flier program, Mileage Plus.

United appears to be following a strategy set by Air Canada, which gained billions of dollars after it emerged from bankruptcy in 2004 by spinning off its maintenance division and frequent-flier program into separate businesses, analysts say.

Delta And American Airlines Employees Charged With Drug Smuggling

Delta And American Airlines Employees Charged With Drug Smuggling

We sort of suspect that the 10 American Airlines and Delta employees busted for running a drug smuggling ring at New York’s JFK airport didn’t really have their heart into the customer service aspect of the job. Probably distracted by the whole “life of crime” thing.

What To Do When Your Luggage Is Hopelessly Totally Completely Lost

What To Do When Your Luggage Is Hopelessly Totally Completely Lost

Here at Consumerist we get a lot of complaints that go something like this:

Airline Complaints Up 47.2% In First Half

Airline Complaints Up 47.2% In First Half

According to the Bureau of Transportation Statistics complaints about airlines were up 47.2% in the first six months of 2007.

Everyone Loves Southwest Airlines, Hates United And US Airways

Everyone Loves Southwest Airlines, Hates United And US Airways

The new Airline Quality Rating is out and Southwest airlines received the fewest complaints of any airline in 2006. United and US Airways both tied for the highest number of complaints.

American Airlines Skycaps, Upset With Low Tip, Fill Suitcase With Garbage

American Airlines Skycaps, Upset With Low Tip, Fill Suitcase With Garbage

Airport skycaps have been admittedly screwed over in recent years. Airlines have imposed $2 curbside check-in fees, but none of that money goes to the skycap. Most people don’t know that, and don’t tip.

Baggage Handlers Busted For Stealing Credit Cards, Laptops and Cigarettes

Baggage Handlers Busted For Stealing Credit Cards, Laptops and Cigarettes

Two young baggage handlers who are accused of stealing everything from cigarettes to laptops to credit cards were arrested last week in two separate incidents that have airport officials looking into whether those thefts were just the tip of an iceberg.

Spirit Charges $110 To Fly With Three Bags

Spirit announced increased prices for checked bags, meaning it may soon cost more for your luggage to fly the discount airline than you.

Airlines to Face Higher Baggage Liability

Your lost baggage is worth a bit more due to a new rule issued by the Department of Transportation. They’ve raised the liability limit from $2800 to $3000, in an effort to keep pace with inflation. The new limit will go into effect Feb. 28, 2007 and it is estimated that the new rule will cost airlines an additional $2.6 million per year in payouts to passengers. —MEGHANN MARCO

American Airlines Bloodies Baggage?

American Airlines Bloodies Baggage?

A Maryland woman claims her luggage was ‘covered in blood’ when she retrieved it from the carousel.