bad billing

Comcast Accidentally Receives Customer’s Rent Check, Cashes It Anyway

Comcast Accidentally Receives Customer’s Rent Check, Cashes It Anyway

When a 79-year-old Comcast customer accidentally included her rent check with her Comcast bill, not only did the cable company cash the check — which was more than 10 times the amount of her bill and was made out to someone else — but it also refused to issue her a refund when it acknowledged the goof. [More]

Restaurant Accidentally Overcharges Customers Anywhere From $8K To $99K

Restaurant Accidentally Overcharges Customers Anywhere From $8K To $99K

Some Knoxville, TN, residents are fuming mad at a local chain restaurant after seeing that their debit and credit cards have been charged 1,000 times what they should have been for their meals, leaving people in the red for anywhere from $8,000 to $99,000. [More]

Comcast Sat By As ID Thieves Set Up Multiple Accounts, Ran Up Thousands In Charges

Comcast Sat By As ID Thieves Set Up Multiple Accounts, Ran Up Thousands In Charges

A local news report in Nashville about a local man whose ID was stolen and used to open up two bogus Comcast accounts hundreds of miles away in Louisiana has uncovered numerous additional complaints from consumers in the area who say they have also been sent to collections for fake Comcast accounts opened in the same city. [More]