In the wake of the still-lingering Dieselgate scandal, which has cost Volkswagen billions of dollars and left a smog-colored stain on its reputation, the carmarker is hoping to turn schadenfreude into fahrvergnügen* by having a warranty on many of its new vehicles that lasts twice as long as the standard warranty you’d find on most cars in the U.S. [More]
auto warranties
Volkswagen Trying To Lure Customers Back With 6-Year/72,000-Mile Warranties On Most 2018 Models
By 9.29.17
Beware After-Market Auto Warranties From Third Parties
By 1.26.11
The Better Business Bureau sent out an alert that it’s been bombarded with complaints about extended auto warranty companies. Gripes include deceptive sales practices — including high-pressure phone sales tactics to get customers to pay upfront for contracts they can’t see — as well as insurance fraud. [More]
U.S. Fidelis Stops Selling Useless Car Warranties
By 12.31.09
Remember US Fidelis, one of the nation’s leading companies in the useless auto warranty market? Since the company’s anti-consumer practices were uncovered this spring in a Today Show exposé, they haven’t been doing very well. The company has laid off over half of its employees, and now has stopped selling new service contracts altogether. [More]
USFidelis: Sorry, You Can't Read The Contract Until You Agree To It
By 8.11.09
We were poking around the July issue of Consumer Reports (which, like Consumerist, is published by Consumers Union), when we noticed this little nugget of information. CR was investigating USfidelis, the auto repair coverage company. They called and asked about the coverage available for a 2002 Toyota Camry with 104,000 miles. When they asked if they could read the contract before signing up for the coverage — the answer was, “No.”
U.S. Fidelis Hires Former Attorney General Ashcroft's Law Firm
By 5.14.09
U.S. Fidelis, the auto warranty company that’s currently being investigated by 40 state attorneys general for questionable business practices, has hired the law firm headed by former U.S. Attorney General John Ashcroft. The firm won’t represent the company in litigation, but is supposed to provide an internal review of their practices. They’ll also provide draping cloths for any immodest statuary, and wiretap kits for employees of interest. Hey, it’s hard to do topical humor on someone who’s been out of office for 4 years.
FTC To Investigate Car Warranty Robocallers
By 5.13.09
You knew it was imminent: after the “your car warranty is about to expire” robocallers pissed off the internet and the government within a matter of days, it was just a question of who would take them down first. Surprisingly, it looks like it’s going to be the government.
AT&T Mobility Sues Over Auto Warranty Robocalls
By 2.5.09
You know those annoying robocalls on your mobile phone about renewing your car warranty? The companies behind the calls use spoofing to remain hidden, but AT&T Mobility just filed suit in federal court to track down the culprits, then hopefully make them stop. This is great news, because judging from the quotes given to RCR Wireless, the FTC and FCC both don’t seem too concerned about the matter.
