According to a Slate columnist, not only is it legal, but it’s ethical and fun. (Fun?) “I did just throw down more than $400 for this little toy,” he writes. “I’m no property-rights freak, but that iPhone is now my personal property, and that ought to stand for something.”
at&t
![Defective iPhone Screen? Here's A New One. Oops, Its Screen Is Defective Too (Repeat 5 Times…)](../../../../consumermediallc.files.wordpress.com/2012/06/iphonebad.jpg?w=300&h=225&crop=1)
Defective iPhone Screen? Here's A New One. Oops, Its Screen Is Defective Too (Repeat 5 Times…)
![You: "AT&T = Evil Empire" AT&T CSR: "No Problem, Have A Great Day!"](../../../../consumermediallc.files.wordpress.com/2012/06/evilempire.jpg?w=300&h=225&crop=1)
You: "AT&T = Evil Empire" AT&T CSR: "No Problem, Have A Great Day!"
Rhett was trying to order $10 DSL for his mom when he got the fabled “$10 DSL Runaround.”
![AT&T Promises To Not Terminate Your Service For Criticizing Them](../../../../consumermediallc.files.wordpress.com/2012/06/darthvsmunchkins.jpg?w=300&h=225&crop=1)
AT&T Promises To Not Terminate Your Service For Criticizing Them
Yesterday we posted about how the AT&T DSL Terms of Service contain a clause that says AT&T can cancel your service if you “damage” their “reputation.” Today, AT&T PR bots reached out to some sites to say they would only do it if you were promoting violence or peddling child porn. Unfortunately, that’s not what’s in writing. What’s in writing is the nebulous “damage” of their “reputation.” So, AT&T subscribers, feel free to criticize away, until they change their mind.
![Sprint Is The Suckiest Cellphone Company](../../../../consumermediallc.files.wordpress.com/2012/06/sprintyfulton.jpg?w=300&h=225&crop=1)
Sprint Is The Suckiest Cellphone Company
According to Google, Sprint is the suckiest cellphone company. When you query “____ sucks,” filling in the name of different providers, Sprint returns the most results. Here’s how all the providers stacked up:
![UPDATE: Verizon And Helio Are The Coolest Cellphone Company!](../../../../consumermediallc.files.wordpress.com/2012/06/verizonisboss.jpg?w=178&h=134&crop=1)
UPDATE: Verizon And Helio Are The Coolest Cellphone Company!
According to Google, Verizon is the coolest cellphone company. When you query “____ is cool,” filling in the name of different providers, Verizon is tits. Here’s how many results were returned for each company:
![4 Awesomest AT&T Cellphone Contract Clauses](../../../../consumermediallc.files.wordpress.com/2012/06/darthawesome.jpg?w=178&h=225&crop=1)
4 Awesomest AT&T Cellphone Contract Clauses
Mouseprint scanned through AT&T’s cellphone contract and found some very interesting clauses and restrictions:
![AT&T And Verizon Can Cancel Service Of Subscribers Who "Damage" Their "Reputation"](../../../../consumermediallc.files.wordpress.com/2012/06/darthviolin.jpg?w=178&h=201&crop=1)
AT&T And Verizon Can Cancel Service Of Subscribers Who "Damage" Their "Reputation"
Criticizing AT&T DSL as a subscriber can result in them shutting down your service, according to their Terms of Service:
![AT&T Stores Try To Promote iPhone Price Cut As "Manager's Special"](../../../../consumermediallc.files.wordpress.com/2012/06/managespecia.jpg?w=300&h=225&crop=1)
AT&T Stores Try To Promote iPhone Price Cut As "Manager's Special"
A reader reports that a Bellevue, WA AT&T store is trying to play it like the company-wide iPhone price drop is a “manager’s special.” When he called the regional manager, our reader was told the signs were the brainchild of the regional marketing department.
![Get AT&T Dry Loop For $23.99](../../../../consumermediallc.files.wordpress.com/2012/06/loops.jpg?w=178&h=134&crop=1)
Get AT&T Dry Loop For $23.99
Thanks to the efforts of the Illinois Citizen’s Utility Board, people all across the Midwest, Southwest California, Nevada and Connecticut, can get AT&T dry loop DSL for only $23.99 (express) or $28.99 (pro), instead of $43.99 or $48.99. But they won’t tell you this through the regular customer service line, because AT&T would really rather you have a landline along with your DSL, and pay more for the privilege. A current AT&T retention rep tells us this is the way to do the discount dry loop dance:
![AT&T Promises Nationwide Naked DSL By The End Of The Year](../../../../consumermediallc.files.wordpress.com/2012/06/naked.jpg?w=169&h=155&crop=1)
AT&T Promises Nationwide Naked DSL By The End Of The Year
Naked DSL, (DSL without the requirement to have a landline), will be available nationwide by the end of the year, according to statement made by AT&T to the Wall Street Journal.
![Claim Your $100 Early Adopter iPhone Credit](../../../../consumermediallc.files.wordpress.com/2012/06/identifyiphone.jpg?w=300&h=225&crop=1)
Claim Your $100 Early Adopter iPhone Credit
If you bought the iPhone before the price drop, Apple has an easy site where you can claim your $100 credit.
![AT&T Causing iPhone Buyer's Remorse](../../../../consumermediallc.files.wordpress.com/2012/06/failphone.jpg?w=200&h=164&crop=1)
AT&T Causing iPhone Buyer's Remorse
I did it. I succumbed to the lure of an iPhone. I love Apple products, but I now get the distinct impression that they are forcing us to get into bed with the devil, also known as AT&T. After purchasing an iPhone (the 4GB leper version for $299) at an Apple Store, I took it home and attempted to get it working.
![Community Organizes To Purchase A Pay Phone After AT&T Removed Their Only One](../../../../consumermediallc.files.wordpress.com/2012/06/canyon4.jpg?w=240&h=167&crop=1)
Community Organizes To Purchase A Pay Phone After AT&T Removed Their Only One
Elena Tyrrell is the postmistress of Canyon, California. After AT&T removed the town’s pay phone, she organized an effort to buy a new one for her town, according to NPR.
![Apple Customer Becomes Victim Of "It Just Works" Complacency](../../../../consumermediallc.files.wordpress.com/2012/06/con_iphoneonmoney.jpg?w=178&h=131&crop=1)
Apple Customer Becomes Victim Of "It Just Works" Complacency
We hate to say this, but in the interest of fairness we must: sometimes it really is the customer’s fault. A man took his three iPhones out of the country, and now he’s got a $4800 roaming bill because he didn’t turn them off and they kept checking for email. Well, he didn’t turn them off off. You know, there’s standby off and off off. Or maybe you didn’t know? It’s all in the Apple iPhone User Guide—we just looked at it online and it’s right there on page 14: how to put your phone in standby (which just turns off the screen) and how to shut it off completely.
![5 Options If You Got Shafted By Yesterday's iPhone Price Cut](../../../../consumermediallc.files.wordpress.com/2012/06/con_sadiphonekitty.jpg?w=178&h=122&crop=1)
5 Options If You Got Shafted By Yesterday's iPhone Price Cut
Early Adopter Syndrome can strike anyone—our fancy N95 is less than six months old and has just been kicked to the curb by Nokia for a new version that works with US 3G—so we sympathize with all of you who just shelled out $600 for that great iPod/so-so phone combo from Apple. The Unofficial Apple Weblog offers the following five suggestions on how to fix your little $200 problem.