I’m working on a 20-minute presentation to be delivered before a bunch of marketing dudes and dudettes and I’ve been tasked with delivering my attempt at insights about The Consumerist and marketing in general. I’ve come up with a general framework of “The 5 Things Your Customers Aren’t Telling You” and wanted to throw them out to see what you all think and see whether they’re a good representation of our overarching themes and beliefs. Here’s what I’ve got so far: