american express

JetBlue Goofs On Rewards Points Offer, Decides To Honor It Anyway

JetBlue Goofs On Rewards Points Offer, Decides To Honor It Anyway

Regular readers of Consumerist might remember a story from a few weeks back where US Airways sent out an e-mail telling customers they’d received 1,000 free airline miles, only to take them back a couple days later when the airline realized it was a mistake. Yesterday, JetBlue faced a similar problem, but decided to handle the situation slightly better. [More]