When we learned that Amazon quietly upped the minimum purchase to receive free Super Saver Shipping to $35 from the longtime threshold of $25 as of Tuesday, we rather selfishly looked at this from the point of view of consumers, and also from the point of view of cats that like to lounge in Amazon boxes. Who didn’t we consider? Amazon Marketplace sellers. [More]
When one individual buys an item from another individual through the Amazon marketplace, who is the vendor and who is the customer? From Amazon’s point of view, the buyer is the only one putting an item in their cart on Amazon.com and hitting “Check out.” Kyle complains that this means Amazon sellers, who might be individuals and loyal Amazon customers too, are shut out and automatically in the wrong when there’s a dispute.
Philip has a fun and profitable hobby: he looks for great deals on items online, then resells those items on the Amazon Marketplace. Recently, he found a great deal on headphones on Amazon itself, so he bought the item before the price expired, then listed it on Amazon as usual. This resulted in a nastygram from Amazon telling him that his account had been suspended for listing counterfeit Sennheiser headphones. You know, the same ones that he just bought from Amazon.