Thanks for visiting Consumerist.com. As of October 2017, Consumerist is no longer producing new content, but feel free to browse through our archives. Here you can find 12 years worth of articles on everything from how to avoid dodgy scams to writing an effective complaint letter. Check out some of our greatest hits below, explore the categories listed on the left-hand side of the page, or head to CR.org for ratings, reviews, and consumer news.
As we approach the New Year, let we consumers take a moment of quiet reflection to acknowledge that often we are as dumb as dirt. Before you make that phone call to customer service or write up your blistering review of your latest book, read up on the sort of teeth-crunchingly idiotic things clients and customers have said in the last year.
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