Amy McTigue

Do Airlines Really Ban Unruly Passengers For Life?

Here at Consumerist, we have seen more than our fair share of stories involving unruly or otherwise disruptive passengers who have gotten themselves kicked off flights for bad behavior. But upon hearing that Delta Air Lines had banned a passenger for life after he was caught on video yelling at his fellow travelers, we had to wonder: What do you have to do to get banned from an airline forever, and which U.S. carriers have such a policy in place? [More]

Alaska Airlines Flies First Commercial Jet Fueled By Trees

Alaska Airlines Flies First Commercial Jet Fueled By Trees

Alaska Airlines flew a bit greener yesterday, powering up one of its jets with a special biofuel made from trees and flying from Seattle to Washington, D.C. [More]

Karen_Chappell

Multiple Airlines Experience Issues With Reservations After Sabre Systems Glitch

If you’ve been having issues booking flights today, you’re not alone: multiple carriers have confirmed they were affected by a glitch in the Sabre reservation system. [More]

(Agus Sutanto)/(GeorgeM757)

What’s Holding Up Merger Of Alaska Airlines & Virgin America?

Alaska Airlines’ proposed $4 billion merger with Virgin America is taking longer than either airline anticipated. Days after the companies’ targeted merger completion date passed, federal regulators continue to probe the validity and affect the merger would have on competition.  [More]

Don Buciak II

The Newest Feature In Air Travel: Fireproof Bags For Exploding Phones

Although it was no doubt scary when a Note 7 recently caught fire on a Southwest flight, the passengers and crew in that case were lucky that the plane was still on the ground at the gate. It was easy to get everyone off the plane safely and quickly. That option doesn’t exist at 30,000 feet, but the number of devices — and therefore, potentially flammable devices — on board is only going to keep going up. The solution? Swift containment. [More]

Flying Photog

Alaska Airlines Passengers Get $500 After Fish, Formaldehyde Spill On Luggage

We all know that there are risks to checking luggage on a flight — lost bags, damaged or stolen items, mix-ups with other passengers’ luggage — but what you probably don’t assume is that your checked bag will end up covered in formaldehyde and dead fish.  [More]

Rachel

Four Airlines Fined For Misinforming Passengers About Compensation For Lost Bags & Being Bumped

If you’re involuntarily bumped from an overbooked flight, or if your bags are lost, the airline owes you some form of compensation. It turns out that four carriers — American, United, Alaska, and Southwest Airlines — haven’t exactly been forthright with all their passengers when it comes to getting what they are owed. [More]

(Agus Sutanto)/(GeorgeM757)

Alaska Airlines Might Not Drop Virgin America Name After Merger

Two months after Alaska Airlines put $4 billion on the table and bought up Virgin America, the soon-to-be fifth largest airline operating in the U.S. is spilling the beans — kind of — about its future, and that might include keeping the recently purchased carrier’s name.  [More]

zonaphoto

Alaska Airlines Testing Flights With Fuel Made From Fermented Corn

Fuel prices may have dropped for airlines in the past year, but that doesn’t mean they aren’t looking for alternative means to power their aircraft. To that end, Alaska Airlines today flew two flights using a biofuel mixture derived from fermented corn.  [More]

Boss Meg

Sour Over Failed Bid For Virgin America, JetBlue Gives Away Free Tickets

You’ve probably seen your fair share of those “(Airline Name) giving away (X number) free tickets if you share this post” promotions that infiltrate social media but are actually bogus. In a new twist — and a ploy to bring over loyal passengers of Virgin America after its announced a $4 billion merger with Alaska Airlines — JetBlue really is offering consumers the chance to win one of 500 free tickets from the carrier, no Facebook required.  [More]

(Agus Sutanto)/(GeorgeM757)

Alaska Airlines To Buy Virgin America In $4B Deal

Virgin Alaska? Alaska American? Either of those — and other combinations — could soon be the fifth largest airline operating in the U.S. after Alaska Airlines agreed to acquire Virgin America in a deal valued at $4 billion.  [More]

Earth2Kim

Virgin America Reportedly Gets Takeover Bids From JetBlue, Alaska Airlines

Well that was fast. Less than a week after Virgin America realized it was a pretty hot commodity and said it would consider putting itself up for sale, the company has reportedly received not one, but two takeover bids from rival airlines.  [More]

Alaska Airlines Testing Electronic Baggage Tags With Some Passengers, Crew

Alaska Airlines Testing Electronic Baggage Tags With Some Passengers, Crew

For years now, airlines have experimented with different programs — like real-time baggage tracking — that aim to ensure that passengers and their luggage arrive together and in one piece. Alaska Airlines is jumping on the issue, allowing some passengers to replace traditional checked bag tags with a high-tech, electronic version.  [More]

zonaphoto

Alaska Airlines Now Lets You Use Frequent Flyer Miles For TSA PreCheck Membership

It’s been two years since the Transportation Security Administration declared that the PreCheck airport security fast lanes — no removing shoes, no taking your laptop out of your bag — is only for paying customers. Now Alaska Airlines is letting its frequent fliers use their airline miles to pay the PreCheck  membership fee.

[More]

Alaska Airlines, Feds, & Apple Investigating After iPhone 6 Catches Fire Midair

Alaska Airlines, Feds, & Apple Investigating After iPhone 6 Catches Fire Midair

Last week, a Delta Air Lines flight was delayed after an e-cigarette ignited itself in a passengers’ carry-on bag. Days later, an Alaska Airlines flight experienced a similarly explosive situation when the iPhone 6 of one traveler allegedly burst into flames midair.  [More]

(David Transier)

Alaska Airlines Gives Passengers $100 Credit After Flight Disrupted By Drunk Traveler

When a flight is diverted to deal with a disruptive passenger, those left on the plane often receive little, if anything, in the way of compensation for the delay. But travelers on a recently interrupted Alaska Airlines flight received a financial apology from the airline. [More]

Rdog Xtreme

U.S. Airlines Competing To Nab One Of 20 New Scheduled Routes To Havana

Now that the United States and Cuba have decided to let bygones be bygones and relations are thawing between the two countries, more Americans will soon have the chance to visit the nearby island nation by air. There will be 110 new scheduled routes to Cuba, with 20 of those flying daily to the country’s capital of Havana, and major U.S. airlines are stepping up to the plate to bid for the first regularly scheduled, non-charter flights. [More]

Traveler Complaints About Airlines Increased Nearly 30% Last Year

Traveler Complaints About Airlines Increased Nearly 30% Last Year

While airlines might not be leaping at the chance to tell customers how to file complaints about their service, that hasn’t stopped more travelers from sharing their tales of woe with the Department of Transportation. In fact, the number of complaints filed by beleaguered passengers increased by nearly 30% last year.  [More]