Rachel

Four Airlines Fined For Misinforming Passengers About Compensation For Lost Bags & Being Bumped

If you’re involuntarily bumped from an overbooked flight, or if your bags are lost, the airline owes you some form of compensation. It turns out that four carriers — American, United, Alaska, and Southwest Airlines — haven’t exactly been forthright with all their passengers when it comes to getting what they are owed. [More]

(Agus Sutanto)/(GeorgeM757)

Alaska Airlines Might Not Drop Virgin America Name After Merger

Two months after Alaska Airlines put $4 billion on the table and bought up Virgin America, the soon-to-be fifth largest airline operating in the U.S. is spilling the beans — kind of — about its future, and that might include keeping the recently purchased carrier’s name.  [More]

zonaphoto

Alaska Airlines Testing Flights With Fuel Made From Fermented Corn

Fuel prices may have dropped for airlines in the past year, but that doesn’t mean they aren’t looking for alternative means to power their aircraft. To that end, Alaska Airlines today flew two flights using a biofuel mixture derived from fermented corn.  [More]

Boss Meg

Sour Over Failed Bid For Virgin America, JetBlue Gives Away Free Tickets

You’ve probably seen your fair share of those “(Airline Name) giving away (X number) free tickets if you share this post” promotions that infiltrate social media but are actually bogus. In a new twist — and a ploy to bring over loyal passengers of Virgin America after its announced a $4 billion merger with Alaska Airlines — JetBlue really is offering consumers the chance to win one of 500 free tickets from the carrier, no Facebook required.  [More]

(Agus Sutanto)/(GeorgeM757)

Alaska Airlines To Buy Virgin America In $4B Deal

Virgin Alaska? Alaska American? Either of those — and other combinations — could soon be the fifth largest airline operating in the U.S. after Alaska Airlines agreed to acquire Virgin America in a deal valued at $4 billion.  [More]

Earth2Kim

Virgin America Reportedly Gets Takeover Bids From JetBlue, Alaska Airlines

Well that was fast. Less than a week after Virgin America realized it was a pretty hot commodity and said it would consider putting itself up for sale, the company has reportedly received not one, but two takeover bids from rival airlines.  [More]

Alaska Airlines Testing Electronic Baggage Tags With Some Passengers, Crew

Alaska Airlines Testing Electronic Baggage Tags With Some Passengers, Crew

For years now, airlines have experimented with different programs — like real-time baggage tracking — that aim to ensure that passengers and their luggage arrive together and in one piece. Alaska Airlines is jumping on the issue, allowing some passengers to replace traditional checked bag tags with a high-tech, electronic version.  [More]

zonaphoto

Alaska Airlines Now Lets You Use Frequent Flyer Miles For TSA PreCheck Membership

It’s been two years since the Transportation Security Administration declared that the PreCheck airport security fast lanes — no removing shoes, no taking your laptop out of your bag — is only for paying customers. Now Alaska Airlines is letting its frequent fliers use their airline miles to pay the PreCheck  membership fee.

[More]

Alaska Airlines, Feds, & Apple Investigating After iPhone 6 Catches Fire Midair

Alaska Airlines, Feds, & Apple Investigating After iPhone 6 Catches Fire Midair

Last week, a Delta Air Lines flight was delayed after an e-cigarette ignited itself in a passengers’ carry-on bag. Days later, an Alaska Airlines flight experienced a similarly explosive situation when the iPhone 6 of one traveler allegedly burst into flames midair.  [More]

(David Transier)

Alaska Airlines Gives Passengers $100 Credit After Flight Disrupted By Drunk Traveler

When a flight is diverted to deal with a disruptive passenger, those left on the plane often receive little, if anything, in the way of compensation for the delay. But travelers on a recently interrupted Alaska Airlines flight received a financial apology from the airline. [More]

Rdog Xtreme

U.S. Airlines Competing To Nab One Of 20 New Scheduled Routes To Havana

Now that the United States and Cuba have decided to let bygones be bygones and relations are thawing between the two countries, more Americans will soon have the chance to visit the nearby island nation by air. There will be 110 new scheduled routes to Cuba, with 20 of those flying daily to the country’s capital of Havana, and major U.S. airlines are stepping up to the plate to bid for the first regularly scheduled, non-charter flights. [More]

Traveler Complaints About Airlines Increased Nearly 30% Last Year

Traveler Complaints About Airlines Increased Nearly 30% Last Year

While airlines might not be leaping at the chance to tell customers how to file complaints about their service, that hasn’t stopped more travelers from sharing their tales of woe with the Department of Transportation. In fact, the number of complaints filed by beleaguered passengers increased by nearly 30% last year.  [More]

Alaska Airlines Flight Diverted After Unruly Passenger Allegedly Threatened Crew

Alaska Airlines Flight Diverted After Unruly Passenger Allegedly Threatened Crew

An Alaska Airlines flight headed to Boston from San Diego last night had to make an unscheduled stop midway through the trip, when a drunk passenger allegedly became abusive and threatened the crew, the airline said. [More]

Alaska Airlines Apologizes After “Meet Our Eskimo” Branding Effort Offends

Alaska Airlines Apologizes After “Meet Our Eskimo” Branding Effort Offends

When you’ve gone and repainted your planes with a new logo, we can understand the desire to show it off to everyone. But maybe consider running your new ad slogan by a few people before it goes public.
[More]

Alaska Airlines Joining Premium Ticketing Bandwagon In 2016

Following the lead of other domestic carriers, Alaska Airlines will soon offer passengers a premium economy ticket option. The Premium Class section will debut in late 2016 and provide customers three to four inches of extra legroom, priority boarding and as yet unspecified “additional amenities.” The upgrade will be available to Alaska Airlines elite Mileage Plan members on a complimentary basis at booking or on the day of travel, but it was unclear how much the option will cost for other passengers. [Alaska Airlines]

Lawmaker Questions Airlines, Plane Manufacturers On Cybersecurity Measures

Lawmaker Questions Airlines, Plane Manufacturers On Cybersecurity Measures

Eight months after a government report found that airplanes with WiFi connections may be vulnerable to cyber attacks and seven months after a hacker claimed to have commandeered a United Airlines flight via the plane’s in-flight entertainment system, one lawmaker wants to know just what airlines are doing to protect their computer systems — and passengers.  [More]

Alaska Airlines Suffers Technical Glitch, Delays Nearly Two Dozen Flights

Alaska Airlines Suffers Technical Glitch, Delays Nearly Two Dozen Flights

UPDATE: Alaska Airlines says the computer issue that delayed about 20 flights late Wednesday and early Thursday has been resolved. All of the carrier’s flights are back to normal and no residual delays are expected.  [More]

Alaska Airlines Makes Emergency Landing After Credit Card Reader Ignites In The Trash

Alaska Airlines Makes Emergency Landing After Credit Card Reader Ignites In The Trash

An Alaska Airlines flight heading from Newark, NJ to Seattle was forced to make an emergency landing on Monday morning, after the plane reported smoke on board. Oddly enough, the incident was reportedly sparked when a credit card reader that had been thrown in the trash somehow ignited.

[More]