The next time you fly, if you’re going in or out of a major hub you might have the delight and pleasure of seeing an ad 5 acres in size as you take off or land. Ad-Air is launching the new ads at airports in Atlanta, Los Angeles, London, Paris, Geneva, Tokyo and Abu Dhabi.
airlines
US Airways Cancels Your Flight, Treats You "Like Dirt"
By 9.27.07
We’re adding to our collection of complaints about US Airways and Philadelphia International Airport. If we collect them all, we may win a set of steak knives!
How To Request Your Homeland Security Travel Dosiier
By 9.26.07
In its efforts to combat terrorism, fight human trafficking, and bust drug dealers, the Department of Homeland Security compiles a large database of where you go, who you travel with, what you read and more. If you’re curious about what this record contains, you can request a copy of your file under the Freedom Of Information Act. Unsecure Flight hosts two form letters for submitting this request, along with instructions for doing so.
By 9.24.07
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British Airways had the ability to sell this passenger’s lost folding chiropractic table, but not the inclination to Google “Dr. Marta Callotta, Sports Chiropractic” imprinted on the front of it it to return it to it’s rightful owner. [Elliot via Rick Seany]
Northwest Airlines Employees Will Undergo Customer Service Training
By 9.21.07
Northwest Airlines says its employees are going to be taking customer service classes.
Top 10 Worst, Hidden, Airline Fees
By 9.21.07
Airfarewatchdog released a list of the Top Ten Most Obnoxious Hidden Airline Fees. We love:
6. Getting a refund when a fare goes down
Flyer's Rights Protest Involves Airplane Themed Tent, Smelly Portable Toilets
By 9.21.07
The Coalition For A Passenger’s Bill of Rights cracks us up. They went to D.C. and erected an airplane-themed tent complete with smelly portable toilets in an attempt to recreate the feel of a real-life tarmac imprisonment.
By 9.20.07
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The U.S. House of Representatives approved “passenger rights” legislation today when it approved a bill to fund the Federal Aviation Administration. The passenger rights amendment gives the government the ability to force airlines to change their schedules if they “aggravated delays by operating too many flights at peak periods at the busiest airports.” Also included in the bill: a hike on the passenger facility charge on a ticket, from $4.50 to $7. [Reuters]
Southwest Ends "Cattle Call" Seating In November
By 9.20.07
Starting November, Southwest will change its completely “grab any seat” policy. Instead, you will get assigned a letter and number. When your letter is called, everyone in that group lines up in order by number, boards, then grabs any seat they feel like. In case this is difficult to understand, Southwest has an interactive minisite set up to explain the process.
New Boeing 787 More Likely Than Other Planes To Be Unsafe… After Crashing?
By 9.19.07
UPDATE: Cirrus Designs, UCLA, and Airbus refute these claims.
Southwest To End "Family First" Boarding Policy
By 9.19.07
Southwest currently lets families board first, but they’re axing that policy in an effort to save time. Rather than board with the A group, families will now board after A but before B and C. If all members are in the A group, they will board with A.
By 9.17.07
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A couple of weeks ago, Business Week published a special report on the sorry state of air travel. Now they’re printing a selection of their reader responses, including FAA apologists (who are from the FAA, naturally), pro-railroad travelers, a pilot who says regional jets are overused, and a guy…
Newspaper's Error Confuses, Angers JetBlue Customers
By 9.17.07
The Pittsburgh Post-Gazette wrote an article about JetBlue’s 1 year anniversary in Pittsburgh. In honor of that momentous occasion, JetBlue was offering a heck of a deal. TrueBlue members could “reserve a flight leaving Pittsburgh between June 26 and Nov. 15 and complete that reservation no later than June 30,” and by doing so earn a free flight.
Mini-Skirt Customer Doesn't Accept Southwest's Marketing-Filled Apology
By 9.17.07
Southwest Airlines’ CEO apologized to Kyla Ebbert after a flight attendant tried to kick her off a flight because of her outfit, but she’s having none of it.
Southwest (Finally) Apologizes To Mini-Skirted Customer
By 9.14.07
Southwest Airlines has finally condescended to apologize to the mini-skirted customer that it tried to kick off a flight…
Flyer's Rights Group To Stage Demonstration In D.C.
By 9.14.07
The protest’s organizers are planning to build a mock commercial aircraft that has seen its passengers’ patience and infrastructure wear thin after hours of idling. The 28-foot aircraft, really a long grey tent made to look like a plane, will be adorned by sounds of crying babies, sneezing customers and overflowing toilets.
By 9.13.07
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The cheapest days to fly are Tuesday, Wednesday, and Saturday. [Rick Seany]
