airlines

Consumers Speak: Delta Loses Bag

By consumerist.com 2.8.06

And customer loses mind. Michelle K. writes:

My bags were lost when I flew from Moscow, Russia to the states on Nov 9, 2005. I picked up my luggage in JFK, went through customs and checked them in for my flight to PIT. They never came. In those bags I had all my clothes and all of my 2 children’s clothes including, socks, shoes, underwear, bras, t shirts, tops, pants, skirts, tights, and so on. I also lost our camcorder, our camera, 2 brand new coats (one leather, one fur trimmed), a Coach handbag, Christmas gifts for my family and friends and irreplaceable family videos.

Denton’s World News Round Up

By consumerist.com 2.3.06

• Airline Pensions Under Government Review [Consumer Affairs]

Commentors Speak: Keeping Southwest Airlines Aisles Free By Queening It Up

By consumerist.com 1.30.06

While posting comments from other parts of the site—like the Southwest Seating Policy post from not long ago—is the cheapest form of editorial we could possibly muster, sometimes they’re just too good to not draw extra attention to. Gander writes:

There are definitely ways to ensure that – assuming you are an A boarder who gets an aisle seat – you can maintain the vacancy of the seat next to you on all but completely booked flights. Since I’m the type that most skittish midwesterners prefer to sit next to on an airplane (young, white, attractive, skinny) I find that it helps to play on other prejudices. The following work for me:

The Car Pool Lane of Airport Security

The Car Pool Lane of Airport Security

By consumerist.com 1.24.06

t possibly have a Nike full of plastique.

Soon, first class may not just refer to where you sit on an airliner, but how you get on board.

Consumers Speak: OrbitzMisunderstanding Sends Pop on Wedding Day Adventure

By consumerist.com 1.24.06

Update: A couple of you have written in to criticize our framing of this complaint, pointing out that this was not an error on the part of Orbitz or America West so much as a failure of planning on the part of those involved. You’re right. We do read every complaint before posting them, but we didn’t think this one through. Apologies. (We still enjoyed the story, however.)

The Best Time of Year to Buy Item X

The Best Time of Year to Buy Item X

By consumerist.com 1.23.06

God bless this no-nonsense column over at CNNMoney that explains with a minimum of cruft when exactly is the best time to buy everything—if everything is airline tickets, televisions, houses, cars, videogames, and toys. Here’s the bit about airline tickets that you can put in your pocket right now for it is as simple as the organism sure to infect you on your next flight:

For all the seeming complexity that goes into the price of airfare, the answer to when some of the cheapest tickets can be found is surprisingly simple: Wednesday.

What’s the Cheapest Way to Fly to Vegas?

By consumerist.com 12.29.05

s cheaper to leave and come back on weekdays, but that is impossible with work. What gives? My friends have told me to check it everyday and it should go down. Does the price really fluctuate this much? I hope you can help, or point me in the right direction.

Alaska Airlines Employees Calling Flight 536 Passenger a Pussy?

Alaska Airlines Employees Calling Flight 536 Passenger a Pussy?

By consumerist.com 12.28.05

So we’ve probably all heard about the Alaska Airlines Flight 536 de-pressurization, which forced them to land (safely) because of a pesky hole in the side of the jet. Jeremy Hermanns definitely heard about it, because he was on the plane, taking pictures and movies with his Treo. (Which, incidentally, nice PR moment, Palm. We’ll expect the “Dying? Share it with Treo” ads soon.)

AirTrain: Tiny Bathrooms, Big Cancellations

By consumerist.com 12.21.05

Josh C writes:

Recently, I flew Airtran to get to a family gathering. Normally I like them; their rates are low and upgrades are cheap. But I had two problems that I want to warn your readers about:

FlightStats: What is Your Chance of Grounding?

By consumerist.com 11.8.05

FlightStats is an online database detailing a variety of metrics about airline flight schedules, including information about average flight delays, cancelations, and diversions. You can use FlightStats online database to check the reliability of a particular flight, especially handy for those flights on small planes that don’t see a lot of bookings.

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