A blind woman who says she’s never had an issue flying with her guide dog in 30 years claims she was “humiliated and traumatized” after American Airlines kicked her and her guide dog off a flight recently. [More]
Air Carrier Access Act
Group Files Complaint About American Airlines’ Allergy Pre-Boarding Policy
In many cases, airlines will do everything they can to accommodate passengers with severe allergies: from refraining from passing out complimentary peanuts to allowing travelers to board early to prepare their spaces. But one group claims that American Airline’s policies aren’t so accommodating, filing a federal complaint against the carrier. [More]