We’ve told you before about Comcast not really paying attention to the payments it receives — like the woman who accidentally sent them her rent check and found that it had been deposited in the cable company’s account — but here’s a story of a man who isn’t even a Comcast customer but found that $500 had been taken out of his bank account anyway. [More]
Carrying around a checkbook all of the time seems outdated even by the standards of America’s grandmas. Why is it, then, that 70% of people who rent their homes write a check every month to pay the bill? That trend is changing, but very slowly. [More]
What do you do when you have tried every possible tactic you can think of to resolve a situation, and you can still make no progress? Michael, a 20-year Wachovia customer, now finds himself in just this situation with the bank. No one at Wachovia has the power to straighten out his customer service nightmare that began when someone forged a check on his account back in June.
If you live in or around Austin, Texas, you can save 3 cents or more per gallon by turning your driver’s license into a debit card.
Bad Consumer Smith finally paid off her American Express Optima card after 14 years, but couldn’t believe that Amex tacked on a $0.19 finance charge to her last bill. Smith summoned her lesser angels to work out a fitting response. Here’s what she came up with:
I sent AmEx two checks for a penny each, one for two cents, two for three cents, one for four cents, and one for a nickel.