Ever since it gave birth to its first anonymous, hateful egg, Twitter has been promising to do something to repair its reputation as a verbal battle royale of vitriolic threats and malicious dog-piling. After a decade of half-steps (and steps back, in some cases), Twitter has now given an actual timeline for when it will implement what it hopes are policy changes that will result in a less menacing social media platform — but can Twitter actually stuff its nasty genie back in the bottle? [More]
abuse
How Facebook Decides What Needs To Be Deleted
By 5.22.17
Everything is on Facebook — but some things shouldn’t be. The job of determining what needs to go, and why, is a high-stakes one with a lot of confusion. And now, dozens of leaked documents from inside Facebook show just how hard those calls can be for the moderators who have to make them. [More]
Twitter Confirms It’s Trying To Identify Abusive Accounts Before Anyone Reports Them
By 3.1.17 — Updated: 5.9.17
Twitter is on a roll: In its second safety update of the year aimed at curbing harassment on its platform, the social media network says it will now proactively try to identify abusive accounts — even before anyone has reported them for being abusive. [More]
Twitter Adds New Features To Hide, Possibly Prevent Some Abuse
By 2.7.17
Twitter’s own CEO once candidly declared that the social media network “suck[s] at dealing with abuse and trolls,” and the company — as recently as last week — has repeatedly made promises to do something to curb the ugliness. Today, Twitter announced a trio of new tools that it hopes may mitigate the widespread abuses. [More]
Hormel Investigating Supplier Accused Of Abusing Animals
By 1.31.17
Hormel Foods has suspended buying from one of its largest suppliers and opened an investigation into its practices after an animal rights group secretly taped workers at the plant allegedly mistreating and abusing pigs. [More]
Twitter (Again) Promises New Approach To Reduce Harassment And Abuse
By 1.31.17
Twitter is something of a double edged sword, for its millions of users. On one hand, conversations are fast-flowing, free, and open, and a single retweet can bring that smart thing you said to everyone’s attention. Conversely, a single retweet can bring that smart thing you said to the attention of a roving hate mob, making your life utterly miserable and possibly putting you in actual danger.
Twitter’s been saying for years that it needs to improve its tools for mitigating abuse and harassment, and for years users have been finding each new option insufficient at best. But this time, the company’s leadership promises, they’re going to make good changes. For real. [More]
Banks Are The Key To Stopping Scammers That Target One In Five Older Americans
By 3.23.16
If we’ve said it once, we’ve said it a million time: those who attempt – and often succeed – at scamming senior citizens of their savings are the worst of the worst when it comes to already unsavory, immoral fraudsters. Despite regulators’ attempts to take these operations out of commission, one in five older Americans report being the victims of financial exploitations either by ne’er-do-wells or family members. [More]
Nursing Home Worker Fired For Sharing Video Of Half-Naked 93-Year-Old
By 1.19.16
A healthcare worker tasked with caring for patients at a Wisconsin assisted-living facility lost her job recently after she allegedly shot a short video of a nearly nude resident and posted it on Snapchat. [More]
Ex-Taco John’s Employee Claims Insulting Nametag Was Forced On Him
By 6.26.14
A 16-year-old took a job at a South Dakota Taco John’s, but didn’t sign on for verbal abuse from his manager. Finally, he says, the worst insult came earlier this week when his manager handed him a nametag with “♡GAYTARD♡” printed on it and forced him to wear it for his whole shift, including in front of customers. [More]
How To Identify And Combat Financial Abuse
By 1.23.12
Not all abuse is physical. One tough-to-detect method of control and domination is financial manipulation, and victims may not always be aware they’re being exploited. [More]
Toshiba Considers Using Your Laptop Mouse 'Abuse'
By 8.24.11
Even though his Toshiba laptop is less than a year old, Toshiba won’t repair the touchpad of Justin’s computer. He doesn’t think that he’s done anything out of the ordinary with the machine, but Toshiba insists that the button won’t work because of “accident, misuse, abuse, neglect, improper installation, or improper maintenance.” They’re happy to sell him an extended warranty that will cover the repair, though. [More]
What To Do When A Company Pulls Your Fair Use Video From YouTube
By 4.26.10
Last week Constantin Films got YouTube to pull almost all the Angry Hitler parody clips by using the website’s Content ID tracking system. The process is automatic, and YouTube immediately takes down a video once it’s been tagged. However, that also means you can use this system in reverse to get your clips back up, at least for as long as you’re in dispute with the copyright holder. Whether you do this or not will depend on how willing you are to risk a potential lawsuit later on. [More]
"The Woman Next To Me At Eat'n Park Kept Kicking An Old Lady!"
By 3.22.10
What should you do when you witness someone abusing someone else, but you’re in a retail establishment and the management won’t help you? While eating at an Eat’n Park last week, Myriad claims she watched a young woman repeatedly kick the elderly lady sitting with her, and when Myriad tried to intervene the girl threatened to punch Myriad in the face. Myriad says the manager refused to cooperate, only repeating that he knew the girl and that she was “very nice.” [More]
Hungry McDonald's Customer Throws Mop Water At Cashiers
By 1.6.10
A bucket of dirty mop water is nobody’s friend, which is exactly why you shouldn’t leave it out where customers can reach it. Because eventually someone will get angry over an order and feel a need to throw something, and oh look, mop water. [More]
Sprint Served Customer GPS Data To Cops Over 8 Million Times
By 12.3.09
An Indiana University grad student has made public an audio recording of a Sprint employee who describes how the company has given away customer GPS location data to cops over 8 million times in less than a year. Ars technica reports that “law enforcement [officers] could log into a special Sprint Web portal and, without ever having to demonstrate probable cause to a judge, gain access to geolocation logs detailing where they’ve been and where they are.” Update: Sprint says the 8 million figure refers to individual pings of GPS data, and that the number of individuals involved is in the thousands. [More]
Walmart Goes Crazy On Couple Suspected Of Shoplifting
By 11.6.09
Walmart can try to spin itself as being on the side of good all it wants, but if it ever suspects you of shoplifting, you may find that you’re powerless to fight back. In the case of a couple accused of shoplifting some Bic lighters in Niles, Michigan this past August, Walmart detained them, the police came and cuffed one of them, their two kids were taken to a security room, and—after a review of security footage proved the couple’s innocence—they were banned for life from all Walmarts. To top it off, Walmart’s legal team has sent the couple a letter asking to be reimbursed for 10 times the value of the lighters, even though the police determined no shoplifting had taken place.
PerfectPitch Owner Apologizes For DMCA Notice, Explains What Happened
By 11.6.09
Gary Boucherle, the owner of the website and product PerfectPitch, sent us an explanation of why he got Google to remove links to mentions of his product on another person’s blog.
