I had a great customer service experience and I thought I would share it with you. My fiancee and I live in Mount Vernon, Iowa and like to frequent the old-school, single-screen movie theater in town called the Bijou. It’s a family run theater with cheap prices ($4/movie) and a great reputation as a family-friendly place. Before each of the showings the owner/manager greets the crowd, gives out prizes, and welcomes any first-timers in the audience.