Kevin writes:
The other day my wife called up customer service at Bath & Body Works to ask about a scented oil she loves that they didn’t have at any local stores. Turns out it was discontinued and when they checked the computers they couldn’t find any in stock anywhere. They apologized and offered to send out a coupon which made my wife happy. She gave them our address and forgot about it. Yesterday, I went out to get the paper and found a box at our front door…
