above and beyond

Rogue Wallet Replaces Entire Batch Of Bad Wallets, Stuns Customer

Rogue Wallet Replaces Entire Batch Of Bad Wallets, Stuns Customer

Michael writes that his wallet, which he purchased over a year ago, was starting to fall apart a bit. He recently received a new wallet in the mail from Rogue Wallet, the small company that manufactured his, but…. he had never contacted the company. He wasn’t dealing with a psychic wallet maker. (That would be awesome.) Instead, he discovered a company that very candidly owned its mistake and wanted to please customers even if nothing had gone wrong with their personal wallets yet.

[More]